I accompanied my line manager today to a SDI conference in Birmingham which was all about “driving performance” through motivation.
It was a really good day and more importantly, a day out of the office. Met other service desk mangers and team leaders who where all in the same boat as me with all redundancies, restructuring and lack of pay rises.
The day was a mixture of networking and guest speakers who where talking about their own experience of turning around their service desks.
Part of the day, each table had a topic that they would discuss and then report back 3 things. Our table was “motivation”. Of course, pretty much everyones first statement was being unable to give a pay-rise bonus and lack of progression.
We each discussed what, if anything, they had put in place to help motivate their team/teams. The general consensus was not money but giving the team the ability to think and put their ideas in to practice and also relevant training. And more importantly, what motivates one person, won’t necessarily motivate someone else.
With that, I think I’m more motivated now to help motivate others. I don’t do what I do for money (though it helps) so helping others reach their potential is my new goal. Also, one of the speakers said the following which is going to be added to my rules:
“Develop to leave, motivate to stay”